FAQ

Frequently Asked Questions

What is your shipping policy?

We ship from three locations to get your order to you as quickly as possible. Shipping costs and delivery times vary based on your location and will be calculated at checkout. Orders typically process within 1-2 business days, and you'll receive tracking information once your order ships. Shipping information will be available upon checkout. If you have any questions please ask us at modskyboutique@gmail.com

What is your return policy?

We offer a 14-day return policy from the date of delivery. Items must be unused with original packaging. To start a return, please contact us at modskyboutique@gmail.com or 720-432-9652 with your order number. We will send you return label. Once we receive your unused return, we'll process your refund within 5-7 business days to your original payment method. 

How can I track my order?

Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information at any time. Most of our items ship from the US. Shipping will take 4-6 days. Some of our newer items will ship from China and may take 10 to 21 days.