FAQ

Frequently Asked Questions

What is your shipping policy?

We ship from multiple locations to get your order to you as quickly as possible. Shipping costs and delivery times vary based on your location and will be calculated at checkout. Orders typically process within 1-2 business days, and you'll receive tracking information once your order ships.

What is your return policy?

We offer a 14-day return policy from the date of delivery. Items must be unused and in original packaging. To start a return, please contact us at modskyboutique@gmail.com with your order number. Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method. Stocking Fee of $5 may apply.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information at any time.