Return Policy
Return & Refund Policy
At Mod Sky Boutique, we want you to love your purchase! If something doesn't work out, we're happy to accept eligible returns.
Returns
We accept returns within 14 days of delivery.
To qualify for a return:
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Items must be unworn, unwashed, and in their original condition.
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Original tags must be attached, if applicable.
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Items must be free of stains, odors, and damage.
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Proof of purchase is required.
Sale & Final Sale Items
Regular sale and discounted items are eligible for returns under our standard 14-day return policy.
Items specifically marked Final Sale cannot be returned or exchanged. Final sale items will be clearly identified on the product page before purchase.
If a final sale item arrives damaged, defective, or incorrect, please contact us so we can make it right.
How to Start a Return
Please contact us at modskymail@gmail,com within 14 days of delivery to request a return. We will provide return instructions and the appropriate shipping address.
Please do not send items back without contacting us first.
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.
We recommend using a trackable shipping service.
Refunds
Once your return is received and inspected, we will notify you of the refund decision.
Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Original shipping charges are nonrefundable, except when the return is due to our error or otherwise required by law.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.
Questions?
Please contact us at modskymail@gmail,com with any questions about returns or refunds.
Thank you for shopping with Mod Sky Boutique!